A working version of the reporting format from the ROI measurement framework, showing what a live program dashboard would surface each month, plus a payback calculator you can run with your own numbers below.
Use cases live
5
HR hours recovered
640 ($28.8k)
Employee CSAT
4.3 +0.4
YTD cost vs. budget
92%
Onboarding Q&A agent
On track| Response time | 3 min (target <5) |
| CSAT | 4.3/5.0 (target >4.0) |
| Escalation rate | 12% (target 5–20%) |
| Helpdesk deflection | 380 tickets ↑18% |
Performance review assistant
Needs attention| Manager adoption | 67% (target 80%) |
| Review quality | 4.1/5.0 (target >4.0) |
| Time per review | 35 min (baseline 90) |
Uses the payback formula from the business case template. Adjust the assumptions for your own use case.
Annual hours saved
4,800
Value of time saved
$264,000
Net annual value
$252,000
Payback period
0.5 mo